Terms of Service & Privacy Policy

Part A — Terms of Service

1. Parties & Platform

These Terms govern access to and use of the TARGET ZERO industrial safety training simulation platform ("Platform") operated by [COMPANY NAME] ("Company", "we", "us"). "User" means any individual or company that registers for or accesses the Platform.

2. Permitted Use

• The Platform is licensed, not sold. Users receive a non-exclusive, non-transferable right to access training content during the active subscription period.
• Access is for individual or corporate safety training purposes only.
• One account per user. Account sharing is prohibited.
• Users must be at least 18 years of age.

3. Acceptable Use & Prohibited Conduct

• Screenshots prohibited — Users may not take screenshots, screen recordings, or any capture of simulation screens, training content, scoring logic, or platform interface.
• No redistribution — Copying, posting, or sharing any platform content on social media or any public or private channel is prohibited and attracts legal action and financial penalties under UAE IP law.
• No negative campaigns — Publishing false, misleading, or damaging statements about TARGET ZERO constitutes defamation under UAE Federal Decree No. 34 of 2021 (Cybercrime Law) and will result in legal action including injunctive relief and damages claims.
• No reverse engineering — Decompiling, scraping, or reproducing simulation logic, scoring algorithms, or training content in any form is prohibited.
• Competitor use prohibited — Individuals employed by competing training platforms may not use the service to benchmark or replicate features.
• Credential security — Users must not use passwords or email addresses that match banking credentials, government IDs, or other sensitive accounts. The Company is not liable for any harm resulting from user credential reuse.

4. Intellectual Property

• All simulation content, training modules, scoring logic, platform UI, and associated materials are the exclusive intellectual property of [COMPANY NAME].
• User-generated content (feedback, responses, bug reports) becomes the property of [COMPANY NAME] upon submission. No compensation is due.
• TARGET ZERO name, logo, and branding are trademarks of [COMPANY NAME]. Unauthorized use is prohibited.
• Trainees are permitted to share TARGET ZERO certifications, badges, and completion awards on professional networks (e.g. LinkedIn). Sharing of simulation content, scores, or screenshots remains prohibited.

5. Subscriptions & Billing

• Subscriptions are billed monthly or annually as selected at signup.
• Annual subscriptions: 14-day refund window from date of purchase.
• Monthly subscriptions: no refunds.
• [COMPANY NAME] reserves the right to modify pricing with 30 days' notice.
• Failure to pay results in immediate suspension of access without notice.

6. Account Termination

• [COMPANY NAME] may terminate any account at any time for violation of these Terms, without refund.
• Users may close their account at any time. Data retention follows Part B (Privacy Policy).

7. Limitation of Liability

• The Platform is provided "as is" without warranties of any kind, express or implied.
• [COMPANY NAME] is not liable for any indirect, incidental, or consequential damages arising from use of the Platform.
• Total liability in any claim is limited to subscription fees paid in the preceding 3 months.

8. Platform Availability

• [COMPANY NAME] does not warrant uninterrupted availability of targetnownow.com.
• The Platform may be temporarily or permanently unavailable due to maintenance, technical failure, cyberattack, force majeure, or any other reason without prior notice.
• [COMPANY NAME] is not liable for any loss arising from temporary or permanent unavailability, including lost training progress, missed certification deadlines, or business disruption.
• [COMPANY NAME] reserves the right to permanently discontinue the Platform at any time. Where possible, reasonable notice will be given and users may request a data export.

9. Force Majeure

[COMPANY NAME] is not liable for failures caused by events beyond its reasonable control, including natural disasters, war, government action, internet infrastructure failure, or AWS service outages.

10. Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any dispute shall be referred to and finally resolved by arbitration under the DIAC Arbitration Rules. Arbitration seat: Dubai, UAE. Language: English.

11. Right to Modify

[COMPANY NAME] may update these Terms at any time. Continued use of the Platform after notice of changes constitutes acceptance of the updated Terms.

Part B — Privacy Policy

12. Data Collected

• Account data: email address, username, company/organization name, hashed password.
• Training data: session scores, module completions, certification timestamps, NDA acceptance timestamp, training history.
• Technical: session JWT token (not persisted beyond the session). No browser cookies beyond session authentication.

13. Data Not Collected

• No behavioural analytics, tracking pixels, or ad targeting.
• No payment card data.
• No device fingerprinting.

14. Purpose of Data Collection

Trainee data is collected solely for access control and training performance management. It is not sold to third parties.

Aggregated and individual trainee data may be used by [COMPANY NAME] for platform improvement, safety analytics, marketing communications, and promotional purposes. Users consent to this by accepting these Terms.

15. Third-Party Data Processors

• AWS (DynamoDB, SES, CloudFront) — infrastructure and email delivery. Data processor only, not data controller.
• Google Fonts CDN — font files loaded client-side. No personal data transmitted by [COMPANY NAME].

16. Data Retention & Ownership

• [COMPANY NAME] retains ownership of all trainee records, scores, and certification data.
• Termination of a trainee account or company subscription does not trigger automatic data deletion.
• Records are retained indefinitely for audit, safety compliance, and platform integrity purposes.
• Trainees may request a data export before account closure by emailing [LEGAL@EMAIL.COM].
• Account data is deleted within 90 days of a verified written deletion request.

17. User Rights

Users may exercise the following rights by emailing [LEGAL@EMAIL.COM]:

• Request a copy of their personal data (export).
• Request account and data deletion.
• Correct inaccurate profile information (also available via account settings).

18. Security & Breach Liability

• [COMPANY NAME] implements industry-standard security measures including encrypted storage, JWT authentication, and HTTPS.
• [COMPANY NAME] is not responsible for unauthorized access, hacking, data theft, or system compromise by third parties.
• Liability in any data breach event is limited to subscription fees paid in the preceding 3 months.
• Users are responsible for securing their own credentials. [COMPANY NAME] is not liable for unauthorized access resulting from user credential compromise.

19. Governing Law (Privacy)

This Privacy Policy is governed by the laws of the United Arab Emirates.

© 2026 TARGET ZERO — [COMPANY NAME]. All rights reserved.
Questions: [LEGAL@EMAIL.COM]